On June 27, a free hotline for crisis assistance and support from the Ukrainian Veterans Foundation was launched. You can call from Monday to Sunday from 10:00 a.m. to 8:00 p.m. at +38 (067) 400 46 60 or directly on our website from a smartphone.
The hotline can be called by veterans, members of their families – people who find themselves in critical situations and need crisis support here and now.
“Before the launch of the line, the Foundation team prepared especially responsibly. More than 30 qualified professionals with experience in providing emergency assistance in crisis situations underwent a two-week training before launching the hotline. Veterans and their families can call when they are in dire straits, when they need someone to listen, someone to be there, someone to help and support just a phone call away. Our line is of immediate help,” says the Executive Director of the UVF Nataliya Kalmykova.
The chief specialist of the crisis assistance and support hotline of the Ukrainian Veterans Foundation, psychologist, candidate of psychological sciences Olena Lashko emphasised that the training process of the hotline specialists has already been completed.
Specialists who will work on the hotline are selected based on their professional sense, personal values and motivation to provide help to those who need it. Each of them is aware of the importance of the cause to which they are involved, and is already waiting to become a support for veterans and their families, who need qualified support in this difficult time.
“Many professional challenges lie ahead for each of us. However, we believe that we will be able to be useful, and appreciate the opportunity to contribute to strengthening the well-being of veterans and their families,” Olena comments.
The UVF crisis assistance and support hotline is designed to help here and now, to provide support and ground underfoot at a moment when it seems that the whole world around is collapsing. The difficulties of experiencing crisis situations, anxieties, fears, problems in relationships, self-realisation, the meaning of life – our specialists will help you cope with these and other challenges.
“Our support hotline project is like a wounded person’s access to an emergency first aid kit on the battlefield. When you urgently need to stop the bleeding and relieve the pain shock. To survive and feel safe. To feel that you are needed, that they are ready to support you at any moment,” summed up the project manager, UVF employee Kateryna Teslenko.
